Returns accepted after viewing the product which must not be tampered with or altered in any way. We do not assume responsibility for incorrect assembly by the buyer. The right of withdrawal can be exercised, as required by Directive 85/577/EEC, within 14 days from the date of delivery of the product via Express Courier. To be entitled to a replacement or refund, the item must be returned via tracked shipping paid by the buyer and must be perfectly intact in all its parts. RETURNS ARE ACCEPTED IN THE ORIGINAL CONDITION IN WHICH THE PRODUCTS ARE SENT. THEREFORE TEST THE PRODUCTS BEFORE INSTALLING THEM, DO NOT REMOVE ANY PROTECTIVE FILMS. FOR WRONG PURCHASES, RETURN COSTS ARE THE BUYER'S RESPONSIBILITY. UPON RECEIPT OF THE RETURNS, AFTER OUR INSPECTION TO VERIFY THE ORIGINAL CONDITIONS, YOU WILL BE REFUNDED FOR THE COST OF THE ITEM ONLY (AND NOT THE SHIPPING COSTS). THE REFUND WILL BE MADE WITHIN AND NO LATER THAN 14 DAYS IN COMPLIANCE WITH LEGISLATIVE DECREE 2011/83/EU ON CONSUMER RIGHTS.

VM CarTech offers shipments only with "GLS Express Courier" which means having a safe and very rapid shipment, the package will arrive directly at your doors within 24/48 hours after the product has been shipped!

All spare parts sold enjoy a 3-month warranty from the MANUFACTURER where available, in all other cases the warranty is offered directly by VM CarTech Generally but without any constraints, the direct warranty from the manufacturer applies to products of well-known brands where it is necessary to contact the relevant national assistance centers or depending on the manufacturer, home replacement is often provided. If the guarantee is offered by VM CarTech, defective products, subject to authorization, can be returned to the sender and will be replaced. Return shipping costs are the responsibility of the shipper. SALES DOCUMENTS: An invoice is issued only upon customer request, which must be made at the time of payment using the "send message to seller" option, providing all the data necessary to issue the invoice. For administrative reasons it will no longer be possible to issue an invoice if requested after the purchase date. In the absence of an invoice request.

For any need, our customers have a dedicated call center at their disposal. You can call us or write to us on whatsapp for any need: 0917365457 or 3792342195.